Clinic Of Well-Being

Hypnotherapy/Reiki courses/spiritual services & teaching

OUR GDPR DATA PROTECTION PRIVACY POLICY

Clinic of well-being

Hypnotherapy/psychotherapy/healing therapy/ spiritual readings and training school

The new General Data Protection Regulation laws came into force on 25 May 2018 and determine how your personal data is processed and stored and your legal rights in relation to your personal data.

The Clinic of well-being takes your confidentiality and privacy rights very seriously and how your data is collected, processed and securely stored forms part of our accountability and transparency policy to you under the GDPR regulations 2018.

The 7 key principles

Data must be processed lawfully, fairly and in a transparent manner

Data must only be collected for specified, explicit and legitimate purposes.

Collected data must be adequate, relevant and limited to what is necessary

Collected data must be accurate and kept up to date

Data must be retained only while relevant and necessary

Data must be processed securely

There must be accountability in all processing activity

What information do we collect from you?

Records about your health and the treatment/therapy you receive.

Basic details such as name, address, date of birth, phone number and e-mail

Notes and reports about your physical or mental health and any treatment you may need or receive

Relevant information from your GP or other health care professional, family member or carer.

Records of appointments at the clinic and outcome of the therapy received

Copies of any correspondence in relationship to employers or personal insurance or third party

Your feedback and the outcome of any treatment, service, therapy that you have received

Any information stored under your client records will only be used to benefit your care and personal information will never be shared with anyone or any company, establishment, member of the public, agency, insurance company, marketing company or individual under any circumstances unless ordered to do so by a court of law or requested by another healthcare professional if our duty of care deems this to be in the best interest of your health or well-being.

Why do we collect information?

Your information is used to guide and record the care you receive and assessing your further needs. It is vital with any care/therapy to have all information that relates to present and ongoing care and your future needs. We also need to store your contact details to arrange future appointments or in case we need to change/cancel such appointments and also to satisfy the requirements of our professional bodies and data retention guide lines set out by insurance requirements and government agencies

We are required by law to retain your information for a period of at least 8 years as specified by our professional bodies and our insurance suppliers and the Inland Revenue guide lines.

You have a number of rights relating to your personal information. These include:

Access

You have the right to request a copy of any personal information the clinic hold’s about you.

If you would like a copy of any of your information please contact us using the details shown below and we will process your request within a month.

Portability

If you have provided information by signing a consent form or as part of a written agreement then you can request a digital copy so you can send it to another organisation if you so wish.

To request a copy please contact the clinic using the details shown below and we will process your request within a month.

Correction

If any of the information we hold about you is incorrect or incomplete then please let us know. You have the right to have your information corrected so that we hold accurate records about you.

Erasure

This is also known as the right to be forgotten. You can request that your personal information is erased if it is no longer necessary or needed to comply with a legal requirement or a statutory requirement of a professional body or insurance provider or for medical records for the clinic to keep it, or if you withdraw consent that you have previously provided, or you object to it being kept and there is no overriding grounds or statutory requirements to keep it or if it is unlawful to continue to keep it.

Restriction

You can request that the use of your personal information is limited to storage only and that we use it for no other purpose. This applies where you contest the accuracy of the personal information we hold, or our use of the information is unlawful, or we no longer need the information except in relation to legal claims, or you object to the use of your data and we need to verify whether or not our purpose for keeping it overrides the grounds of your objection.

The clinic can be contacted by e-mail on [email protected] or by post at: 1 Broadway, Lincoln, LN2 1SQ..

If you object to our use of your personal information then we must stop unless we can demonstrate compelling legitimate grounds for continuing. Please contact Dee Browne, Clinic of well-being, 1 Broadway, Lincoln, LN2 1SQ or call Dee on 07955267143 and explain your objection.

If you have provided your specific written consent for the use of your personal information then you can withdraw this consent at any time.

Please contact Dee Browne, Clinic of well being, 1 Broadway, Lincoln, LN2 1SQ or e-mail [email protected] or call/text 07955267143 and if there is no over riding legal, statutory, professional or medical grounds for retention of information your information along with any written or verbal consent will be negated, erased or destroyed.